By Ashish Arora // Vice President and General Manager, Digital Home Group on December 7, 2011
201 Comments
+ 28 Replies
Filed: Digital Home, News and Announcements
We are pleased to announce that we will begin delivering a free software update of the Android 3.1 platform to Logitech Revue™ with Google TV™ this week. If you’re already a Revue user, simply ensure your unit is turned on and connected to the Web, and accept the update that pops up onto your TV screen. New customers are expected to receive this version automatically upon activation.
Some of the key developments include more entertainment choices such as access to Android Market; faster and more comprehensive search and browse capabilities; a simplified user interface, and improvements to the Logitech Media Player.
With the Android Market now available through your Logitech Revue, you’ll get new and useful apps all the time, such as the new Google Music app, making your Logitech Revue the fastest growing entertainment hub in your living room. At launch, the Android Market will feature around 50 apps optimized for HDTV, and we expect number of apps to increase over time.
In a world of infinite entertainment choices you need an easy way to discover the content you want to watch: Logitech Revue has you covered. The Google Chrome browser brings full search capabilities to your HDTV, along with full keyboard navigation and support for Adobe Flash player version 10.2.
The Quick Search Box quickly vets TV content, Web video, Apps, Bookmarks, and the Web, so you can spend less time searching and more time watching. And the TV & Movies app allows people to easily search, watch and even rate more than 80,000 movies and TV episodes from cable, Netflix, Amazon and YouTube.
With the Logitech Media Player software and your Logitech Revue, you can unlock your computer’s library of music, movies and photos to enjoy on your HDTV.
What’s more, Logitech Revue can help you visit with friends and family. Thanks to the optional Logitech TV Cam and Vid HD service, you can make and receive high definition video calls on your HDTV, and from the comfort of your couch.
Customer feedback is very important to us, and we worked closely with Google to ensure that Logitech Revue with the next version of Google TV incorporates the features and improvements that are most important to you. With these improvements, we hope you find that the Logitech Revue with the next version of Google TV is an easy way to integrate your existing broadcast or pay TV service with Internet content all on your HDTV.
Tags: google tv, logitech revue





(54 votes, average: 3.54 out of 5)




201 Comments + 28 Replies Add your own comment >>
ColmARocK | December 8th, 2011 at 07:14
Why not updating GTV outside the USA ? GTV is only available in US but it works better outside because no major website block it.
ed | December 8th, 2011 at 07:29
I am in Mexico please don’t leave other countries alone, haven’t seen the upudate
Norys Trevino | December 8th, 2011 at 10:57
I just received confirmation that Revue is only officially supported in the USA. The update will go out to all boxes but customers should expect that some features such as Android Market won’t work outside of the US.
bkress | December 8th, 2011 at 07:34
User reports have been saying that nobody has yet received the illeged update. When is the roll out process going to start, and how are you rolling them out? Stop false advertising and give us the update!
Norys Trevino | December 8th, 2011 at 10:54
The roll out has started and customers in the US have been recieving it.
dsheikhali | December 8th, 2011 at 07:37
No update for me yet, what is the trick? how does one get this update?
Cameron | December 8th, 2011 at 07:49
If I was do do a factory reset on my box would it then pull the update immediately? I know, impatience is a terrible thing!:)
Flechuga | December 8th, 2011 at 08:08
Dear Noris Trevino,
I am very dissapointed of Logitech’s product support. I bought 2 Revues in the US, but now I live outside the US.
It was never mentioned that the updates were only going to be availabe in the US! I bought my 2 units always thinking about getting the Honeycomb update, but appart from being delayed, not I learn that I might never get it!
It is really sad that in a world that is every day more connected a company can’t think about their worldwide customers.
Regards.
Logitech | December 8th, 2011 at 13:13
I just received confirmation from Google that Revue is only officially supported in the USA. The update will go out to all boxes but customers should expect that some features such as Android Market won’t work outside of the US.
Vic Halley | December 8th, 2011 at 08:13
December 8, 2011
Day Two of the proverbial………. ” a few days”. The Check is in the mail for a couple more ?
My Best Buy Receipt is Ticking……..Kindle Fire without a stinking cable box.
Long Live Amiga
bkress | December 8th, 2011 at 08:19
Why did you delete my post forum zombie? Like I said, why has nobody received the update yet and what are the projected roll out schedules. At this point, that information should be readily available to you and your team. Please help all of us anxious customers out and let us know why nobody has received the update yet. The end of the week is approaching fast.
bkress | December 8th, 2011 at 08:27
Wow, thanks Logitech! I just wish I had it already!!!
vineeth | December 8th, 2011 at 08:32
i am glad – but will not belive untill i get an update on mine!!
Cris | December 8th, 2011 at 09:18
What do you have to say to the point that not a single person ha claimed receiving te update yet? Even though “updates started being sent out yesterday”
guruandy | December 8th, 2011 at 10:07
I’m waiting
Ben | December 8th, 2011 at 10:45
I was hoping to see it last nite! I would love to work with the new ui asap.
I bought 2!!
Please send it out to Pennsylvania immediately
Joshua | December 8th, 2011 at 11:00
The update bricked my device. Filled out the warranty claim form and haven’t received a response yet.
Logitech | December 9th, 2011 at 12:56
I opened a support case for you yesterday.
Scott | December 8th, 2011 at 11:04
No update here yet. I haven’t heard or seen from anyone that’s got it either. I’m guessing something went wrong or surely we would have read on one of these forums from someone that actually got it.
Actually … I have more faith that we’ll hear some time at the beginning of next month that Logitech ran in to an issue and the new update will come in the next few weeks. Until then we’ll all still be wondering in the dark…
Hopefully I’m wrong.
Michael | December 8th, 2011 at 11:23
For those that are reading this – if you want to “force” your Revue to get the update then simply do a data wipe.
Note what they say in the announcment: “New customers are expected to receive this version automatically upon activation”
This is what I did and VOILA – 3.1….
gabriel el Turko | December 8th, 2011 at 12:01
please send Upgrade for Argentina .The Google Tv Works perfectly in my country, thanks
solacola09 | December 8th, 2011 at 12:31
i Can’t Wait it about time thank you thank you thank you thank you thank you thank you
Ivan | December 8th, 2011 at 12:40
Hi everybody:
I have the Revue for 2 months and loving it. I am just one of all of us that want the update as soon as posible. But I live in Mexico and bought the Revue from Best Buy. Your VP Ashish Arora claim, and I quote:
“If you’re already a Revue user, simply ensure your unit is turned on and connected to the Web, and accept the update that pops up onto your TV screen. ”
Well, then, I am a USER of the Revue Box, but I don’t live in USA. The statement do not says that ONLY COSTUMERS IN THE USA WILL GET THE REVUE.
I do not know if he made a mistake or was misleader on the Update, but I hope I will get the Update like everyone else in the USA. Google TV maybe exclusive for the USA people, but I do use the Internet at my house, I use YOUTUBE at my house, I do like to download thinks from Android Market (have android phones), and also, I like to share photos and look at movies from my computer. And all this is done using MY REVUE.
Please, honor your UPDATE to ALL. Thanks in advance.
Harshal | December 8th, 2011 at 12:43
Is it possible that logitech can release their source code or details to developers community so ICS (Android 4) and other versions be ported on Revue.
I know Logitech has decided to abandon the development and support after this release and in an year warranties will run out.
It will be great if developer communities like XDA or GTVHacker guys can take it to next level.
Bill | December 8th, 2011 at 12:50
My Revue is no longer working since the update!!!! I have tried rebooting numerous times, but all I get is the start up screen and then the display goes total gray. Is there a way to go back to the previous version and then install the update again?
New Power User | December 8th, 2011 at 12:52
tried: settings -> about -> system update. received: your system is up to date.
I’ll do a factory reset and see if that forces the update. If not, I’m leaving this thing on until Sunday morning. If it hasn’t updated by then it’s going back to the store Sunday Dec 11th for a full refund. I’m thinking about taking my Harmony remote back too, since I can’t get it to work with the revue.
I’ll post the results in a bit.
jay | December 8th, 2011 at 15:02
my update hasn’t arrived yet.
Charles | December 8th, 2011 at 15:57
I don’t know if this is completely true, as I have an Android based tablet and have a PayPal account and I’m able to downlaod and purchase from the Android Market anywhere in the world.
“”"”"”"Logitech | December 8th, 2011 at 1:13 pm
I just received confirmation from Google that Revue is only officially supported in the USA. The update will go out to all boxes but customers should expect that some features such as Android Market won’t work outside of the US.”"”"
Drew | December 8th, 2011 at 16:39
If I were to do a factory reset on my Revue and set it back up, would this force it to update? “New customers are expected to receive this version automatically upon activation.”
Ivan | December 8th, 2011 at 17:24
Waiting for an answer for the outside US USERS if we are getting the COMPLETE UPDATE. We, people outside US, are people like you and we are no less and no more than you.
Please, keep the same UPDATE to all your REVUE USERS.
whatevre | December 8th, 2011 at 17:28
Waited this long after buying it and the recent buyers get it first… coz you advertised it and don’t to get sued… Makes sense.. and your warranty sucks big time..
dillon | December 8th, 2011 at 17:36
still havent received the update and i live in los angeles, this is some bs whats the link to update it
Brian | December 8th, 2011 at 18:14
Still Waiting
(
Ragai | December 8th, 2011 at 18:25
Clearly a lie
No one has recived the update and now he is saying “few days”!!!!!!!!!
slapinheimer | December 8th, 2011 at 18:31
Dear Logitech: For everyone that gripes and moans about how their life is over and not worth living because they have not received their Revue update…could you please make their update the very last ones?
Life existed before you ever owned a Revue and life will continue should lightning come down and strike your Revue. Should it happen, take that as an indicator to get out of your house and GET A LIFE. Besides…watching too much Google TV WILL MAKE YOUR BUTT LOOK BIG!!!
The box has worked great without 3.1. It will be great to have 3.1. You’ll get the update when you get the update! Now please go do something productive and stop whining! It’s very irritating.
Milind | December 8th, 2011 at 18:47
I haven’t received it either. Can’t understand why it’s not downloadable. Why make it an OTA alone?
Jebus Raymond | December 8th, 2011 at 19:22
Open the source code for this device. There is no good reason websites should block it. The way you’ve (logitech) have abandoned the Revue is like a slap in the face. This update is beyond late. The way it was promised long ago and teased throughout the summer and fall has upset many people. I will no longer be buying anything logitech makes. If logitech isn’t going to do it let real devs have it. That is the only way to fix this. I want my money back.
Ben Nash | December 8th, 2011 at 19:47
This is a lie. I wish Logitech would stop misleading their customers. Stop the lies. Support your NEW customers. Or don’t have any NEW customers.
Vivek Menon | December 8th, 2011 at 22:35
I see lot of thank you and everything. But here is the deal. My google tv is in virginia and donno whther logitech has missed the state as such or something (
Jus being sarcastic.. Am not tat dump) but i don see any update or pop up in my google tv, YET(friday). I am wondering whther it has support for windows media player as half of the contents online is still windows based. Also it wud be much kooler if the android market has skype. !!
blade | December 8th, 2011 at 23:58
tried the factory reset a couple of times..
still get the same “your system is up to date” message!
i am in the software field..
once you have the upgrade ready i can’t imagine what is the delay..
is it out to some beta customers?
considering the folks who bought the revue were early adopters who
are keen on getting the latest stuff, this is a major PR snafu..
Bob Reinhardt | December 9th, 2011 at 00:37
When can I expect this update on my Revue?
Sam Bowden | December 9th, 2011 at 05:56
It’s now 9:00 AM on Dec. 9th and still no update! When????
Ecli | December 9th, 2011 at 06:25
my update hasn’t arrived yet. Had been two days since the release day, whats going on, how much longer do I have to wait?
Josh | December 9th, 2011 at 07:41
Mine just updated this AM (12/9). (purchased about two weeks ago). Very excited! Just started playing with it but it’s pretty cool so far.
Jason | December 9th, 2011 at 09:19
Day three and no update? I can only imagine how long this would take if there weren’t “more revue’s returned than sold” and that it wasn’t a “big mistake” and people actually bought this. Look at how Microsoft rolls out their updates and communicates for a better strategy. To many vague posts and promises: I am thankful that its rolling out to be sure, but this doesn’t change how I feel about how this was communicated: over-promised and under-delivered. Also, a little embarrassing as I recommended to several people (some who purchased one) saying no its going to much better in another week or so. Well… I can just do what you do and say, not you will see… just another week or so (money pit: two weeks).
Samus | December 9th, 2011 at 09:21
pure lies! logitech is brilliant with false advertisement to boost their sales during the holiday season, i just purchased 5 of this junk and yeah, no update to 3.1… thank you logitech for screwing ppl over with false advertisement to boost your sales.
bkress | December 9th, 2011 at 10:06
Don’t do a factory reset! This will not force the update! Also, Logitech, I am on the middle of the USA, Chicago. And have still not seen the update. However users are reporting it in Canada, Florida, California, Michigan, Ohio, Arizona, and north Carolina. So, when will Illinois get theirs? This rollout seems to make no sense or have any rhyme or reason to it, so as we all ask again… how do we update our revue to 3.1 manually?
Sachin | December 9th, 2011 at 10:48
Is this update being applied randomly or date of purchase or region wise?
Campnorthstar72 | December 9th, 2011 at 11:00
Mine has still not updated. Is there a way to “force” the update, rather than waiting for it to update by its self?
vir | December 9th, 2011 at 11:05
ITS 9 DEC NOW…. NOTHING YET… M GNG TO NEW YORK FOR WEEKEND…. HOPE WHEN I RETURN ON MONDAY EVENING ITS THERE SO I CAN TOY WID IT….
MY CAPS BUTTON IS BUTTON IS BROKEN
ben | December 9th, 2011 at 11:59
How come users are reporting receiving the update in foreign countries before we have it in the USA? I thought the us was first on the roll out chain? I can’t wait for the update, would just love to know how I can get it.
Norys Trevino | December 9th, 2011 at 14:13
The Google TV 3.1 update is now being rolled out to our customers. The roll-out will happen over the next 4 days, and all customers should receive the update by Monday, December 12th. Please note that it is not possible to force the update by resetting your unit. The first day will be a small percentage and will get increase throughout the four day roll-out period. Your patience is much appreciated. Please be assured that the update is currently being rolled out to all existing Logitech Revue boxes. For more information please go to our Support Forum.
Luke | December 9th, 2011 at 12:11
I bought this the day it came out and I am very happy with my Revue.
I’m concerned this will be the last update we will see. If that is the case can we get an open bootloader so we can update the boxes ourselves?
http://www.change.org/petitions/logitech-release-an-open-boot-loader-for-the-logitech-revue
Craig Taylor | December 9th, 2011 at 13:15
Are you kidding me? This update is NOT going to be available outside of the US? I can’t think of one solitary reason of any merit why would withhold it from other regions. I already accept the fact that whole thing is gravitated towards US consumption in terms of features etc, but this takes the biscuit!
GovGeek | December 9th, 2011 at 13:37
Bought mine a few months ago. It’s downloading the update right now! 198.1 MB