By Ashish Arora // Vice President and General Manager, Digital Home Group on December 7, 2011
200 Comments
+ 27 Replies
We are pleased to announce that we will begin delivering a free software update of the Android 3.1 platform to Logitech Revue™ with Google TV™ this week. If you’re already a Revue user, simply ensure your unit is turned on and connected to the Web, and accept the update that pops up onto your TV screen. New customers are expected to receive this version automatically upon activation.
Some of the key developments include more entertainment choices such as access to Android Market; faster and more comprehensive search and browse capabilities; a simplified user interface, and improvements to the Logitech Media Player.
With the Android Market now available through your Logitech Revue, you’ll get new and useful apps all the time, such as the new Google Music app, making your Logitech Revue the fastest growing entertainment hub in your living room. At launch, the Android Market will feature around 50 apps optimized for HDTV, and we expect number of apps to increase over time.
In a world of infinite entertainment choices you need an easy way to discover the content you want to watch: Logitech Revue has you covered. The Google Chrome browser brings full search capabilities to your HDTV, along with full keyboard navigation and support for Adobe Flash player version 10.2.
The Quick Search Box quickly vets TV content, Web video, Apps, Bookmarks, and the Web, so you can spend less time searching and more time watching. And the TV & Movies app allows people to easily search, watch and even rate more than 80,000 movies and TV episodes from cable, Netflix, Amazon and YouTube.
With the Logitech Media Player software and your Logitech Revue, you can unlock your computer’s library of music, movies and photos to enjoy on your HDTV.
What’s more, Logitech Revue can help you visit with friends and family. Thanks to the optional Logitech TV Cam and Vid HD service, you can make and receive high definition video calls on your HDTV, and from the comfort of your couch.
Customer feedback is very important to us, and we worked closely with Google to ensure that Logitech Revue with the next version of Google TV incorporates the features and improvements that are most important to you. With these improvements, we hope you find that the Logitech Revue with the next version of Google TV is an easy way to integrate your existing broadcast or pay TV service with Internet content all on your HDTV.
Tags: google tv, logitech revue
(48 votes, average: 3.71 out of 5)
200 Comments + 27 Replies Add your own comment >>
jevans | December 12th, 2011 at 10:28 am
Thanks the update came through so far it’s great everyone should try google music.
SamR | December 12th, 2011 at 10:53 am
To those saying a factory reset doesn’t send you the update, it does.
I just did a factory reset and boom, updated.
Moe | December 12th, 2011 at 11:28 am
Just got the update!
Looking good!!! (except for Neflix! need an update asap!)
this baby is getting a mini keyboard and HD cam for Christmas!!!
btw, what happened to my previous post here!!!
solacola09 | December 12th, 2011 at 12:13 pm
yes it work love it i just got it today at 8 am boston mass hope they make more and come out more idea and new look for the box thanks you
Eduardo Sepulveda | December 12th, 2011 at 12:59 pm
I live in Chile and i waiting for the update. It’s possible logitech bring us a http:// link for download and install the new code manually?
I suppose the new version brig support to .MKV, .FLV and .ISO, Right?
Thanks.-
Robert Amy | December 12th, 2011 at 1:29 pm
My release just came down. If Google would put out a RDP client in this platform it would be very useful especially if its built the in TV. That way I provision a profile out to my kids.
Peter Olisa | December 12th, 2011 at 2:18 pm
Just got the updated GTV, it looks really good!
I am yet to fully check out the features but its looking impressive so far, one thing, I can’t seem to find the media player application anymore.
Anybody have an idea of what happened to it?
rene | December 12th, 2011 at 3:34 pm
got update 4 days ago but it seems my router is a big problem with new update and i have been without revue since i have had an escalated chat with IT and still no revue i cant believe it at least before i had something now im stuck with nothing..Westell DSL router
Phani Koneru | December 12th, 2011 at 4:11 pm
Hi all,
is there something we have to do to get the update to my logitech revue box. I waited Thursday, Friday and whole weekend but no luck. I verified that my box is connected to WiFi and try rebooting it couple of times. Is there something i am missing?
Thanks,
Phani
Wrench | December 12th, 2011 at 6:30 pm
commenter aldrich is correct. while my setup is connected to the internet and I can search< they upgraded the system without any help tab or online tutorial to show where my bookmarks and home page went. or how to replace them. i managed to search and add a bookmark, but there is no menu to recall it from. This is asinine. I was fine with it the way it was. My guess, it was not the users who wanted this, it was Google. typical techno-bs.
Vivek Menon | December 13th, 2011 at 3:06 am
I loved the product and concept. and Ofcourse it will be a killer if it does the following too. Logitech, Thank you very much for the update. And I hope further improvements as well.
Turn offs still
1) When I bought Google tv it wasnt supporting Window Media player web and it clearly used to give out message saying “missing Plugin” . But now after the update when I logged in I see that a Black screen pops up but nothing comes. Initially i thought it was my Internet connection (15 mbps) but later when i tried with recorded one, it still didnt show up.
2) Skype is not yet available –
3) NOT SUPPORTING GOOGLE + – HANGOUT App
Kevin | December 13th, 2011 at 4:13 am
Will, it’s the 13th. Still no update…..
Chirandu Mugonderwa | December 13th, 2011 at 1:18 pm
Well the new update is nice but still lacks a lot of stuff. Im also disappointed with the new Aljazeera app. The current one is streaming very stale news yet the previous one was current. WE ARE STILL WAITING FOR HULU! I would hate to jail break this thing in order to get all the services but it seems I shall have to go that route. Please let us have choice we are tired of being led and directed, even when we think we should be relaxing in front of the TV.
Logitech | December 19th, 2011 at 9:53 pm
Please visit our Revue discussion forum in addition please provide your case number so we can look into this.
sujith | December 14th, 2011 at 10:39 am
I will not suggest any one to buy this device the reasons are
1) Bad customer service they don’t have 24/7 customer service .their customer service is working according to EST timing and the service will close at 5.30pm EST ,I tried so many time to reach this people they never pick up the phone.
2) It’s have a web browser (Google chrome)..if any video content that playing on media player plugging it will not play. Even now a days I am getting error on facebook.com I can’t play the video content on that one. Its asking me to download adobe flash player and the Google chrome will not allow you to install any plugging
3) That Google chrome have no regular feature ( open new tab, minimize ,maximize)
4) You can’t install all the android market app on this device.”Example yupp tv when I try to install I am getting one message it’s not compatible” this app is for google tv but not for Logitech revue google tv..Strange!!!!!!!!!!
5) When I brought this one from bestbuy. I paid almost $126..i am going to return this product. Instead of this one I will buy a wireless keyboard, mouse and a VGA cable. I will get all this items in $50.
Logitech | December 19th, 2011 at 9:49 pm
Please visit our Revue discussion forum.
JAMES | December 15th, 2011 at 2:22 pm
I don’t want the update. How can I leave my revue the way it was? How can I stop the pop-ups?
JAMES | December 15th, 2011 at 2:27 pm
I liked the ease of the (most visited) site. Is that area in the updated version? I could’nt find it.
Igor Lemm | December 15th, 2011 at 3:42 pm
Where can I buy Logitech Revue in the Netherlands ?
Moe | December 15th, 2011 at 11:30 pm
How do I add Bookmarks to Home in Honeycomb version?
andrey | December 16th, 2011 at 1:42 am
I installed this update. After reboot I found that and were dead. What a surprise! And what I have to do with this deadly $%*! hardware now? WTF!!!!
andrey | December 16th, 2011 at 1:44 am
installed this update. After reboot I found that “Android Market” and “Chrome” were dead. What a surprise! And what I have to do with this deadly shit hardware now? WTF!!!! How to re-install Chrome and Android Market?
andrey | December 16th, 2011 at 1:50 am
…in addition…
After last Logitech update “Android Market” shows me black screen. I could not browse or download Market content. “Search” function works only for local files and dirs (internet search not working). “Chrome” is not present in Apps list at all. I could not find any working link to it on the REVUE local drives. I found chrome.apk, but I cannot install it, because installation does not work well (it says “chrome is not installed”)
Logitech | December 19th, 2011 at 10:31 am
Where are you located and do you have an incident number?
Anthony W. Harrison | December 16th, 2011 at 9:20 pm
I received notice that up-date was coming thru… I clicked on yes or o.k….My unit has not worked since last sunday. I have called 30 times to talk to someone at LOGITECH. No one answers the phone. All I get is a computer recording saying a tech rep will be with you soon. I have received no help from anyone. THIS IS DISGUSTING. My unit is at my lake home. 256-747-8614. At that location I use awharrison1@gmail.com.
I really love my controller but can’t get any help to get it back on line…..
ANTHONY WAYNE HARRISON
Logitech | December 19th, 2011 at 10:24 am
Do you have an incident number? I am getting this escalated for you.
Charles Choi | December 17th, 2011 at 9:31 am
Updated the new software however i am very disappointed with some of the features that I no longer able to enjoy. Plus unlike the other Google devices, lack of your Android programs offering is huge down side. I do not subscribe Neflix and I used enjoy watching HBO thru Comcast, Hulu, New York times, many other great features . Also tv guide section where I am able to see right away all my current cable provider tv offerings. Now, the content is too abroad and some of the programs are not even offered by my content provider. At worst, good portion of them requires viewers to pay…
Can anyone show me how to install my old Revue prior to this new release to following address? I am very serious about this and I would greatly appreciate it.
thanks,
CC
choinc@gmail.com
Greg Hawrchuk | December 19th, 2011 at 9:39 am
I purchased four Logitech Revue units ( two with cameras, plus two cameras).All the units got updated and all work great. Three of these went to the kids (they live out of town). We all plan to connect on Christmas to open presents. I hope we can figure out how to multiplex the connections so that everyone is on at the same time. Probably not, but it would be nice.
How difficult would it be to stripe the voice signals off the TV camera/microphone and send the signals into the Logitech TV channel sellector? It seems like a simple app.
I put up with this type of technology everyday when making retail/commercial telephone calls. A few hundred recorded signals to match with a few hundred channels.
Thanks for the Review. It’s a great device.
Capt. Cannabis | December 23rd, 2011 at 6:31 pm
Need flashplayer and the abilty to root the device. With out Root the device is as lame as the new Netflix. I do thank you from the update however you promisied a 10 and at best delivered a 4.
Andre Paul | December 24th, 2011 at 8:41 am
After I install the new software update the unit went completely dead. All it does is to show a silver screen, I’ve tried to contact customer support many times placed on hold for over two hours no response. My unit stopped working over two weeks now and still I haven’t been able to make contact with customer support to correct this problem. I’m out of a 130.00 and logitech make no effort to fix this ongoing problem and that’s not right. Potential buyers please be aware of this problem, before you plan on purchasing this item don’t be another victim.
Scott Wells | December 25th, 2011 at 9:20 pm
My first impressions after activating my Google TV with Logitech Review yesterday: I love the keyboard, and unifying my Dish Network VIP722 DVR, Mitsubishi DLP TV, and Onkyo receiver onto one remote control works really well.
The app store seems pretty small. I guess that this will increase over time. Maybe the idea is that only apps that are appropriate for HDTV will be offered. That should be a good thing to limit to these if the number and quality of apps will still grow. I would rather not install an app that is designed for a mobile phone and find out it displays on a small portion of the screen, or that it doesn’t work.
I look forward to a Shoutcast app. I would like to have Think or Swim work on this (though that is not as necessary, as it is not an entertainment app). I expect there will be many more apps I can use on this as the apps store grows. Is there enough storage on the device for many apps? Can you use external storage for apps?
joseph | December 26th, 2011 at 7:55 am
dont buy, save your money for a ps3. im selling mine, or maybe jailbreak it just to piss logitech off like they have done to so many loyal customers. i liked it befor the update, and the media player is better, but the cloud and what ever else they did is causing flash player crashed ever five min. and they have horrible customer service, no answer when calling, and automated msg responses on the web. B.S, the wont make it right. at some point its all gonna cost money, every app.
Logitech | December 26th, 2011 at 8:01 am
@Joseph,
We are sorry that you are unhappy with the Logitech Revue. If you provide us with your incident number, we will look into this for you.
Singh | December 26th, 2011 at 8:41 am
I purchased two Logitech Revues on 24th. One for me and one for my neighbor as a Christmas present. I am already frustrated with it. I can’t play any videos from TV websites. Every time I try watch video from CNN or ABC etc it says need Flash Player and asks me click a hyperlink to install. Once I click, it tells me that flash player is up to date. This is absolutely driving me insane. The main reason for me to buy this was to watch shows on TV. This got to go back to Best Buy.
I am going to suggest my neighbor to return and get the money back as well. Unless Logitech fixes the glitch.
Logitech | December 26th, 2011 at 11:12 am
@Signh, We are aware of this issue and have notified Google of this problem. Visit our Logitech Revue support forums for additional assistance: http://bit.ly/uPm3SV
PA User | December 26th, 2011 at 10:21 am
Updated the logitech revue box about ten days ago, and it has not worked since. It can no longer find and will not connect to the wireless network. Sadly, it worked fine prior to the update. Hasn’t worked since, Much the same as other posts here, we have spent hours on hold listening to “thank you for holding, we appreciate your call, and understand that your time is important. a technician will be with you as soon as possible,” and have never spoken to a human being, although hours have been wasted on hold listening to this message. And today the call ends with “due to an un-forseen circumstance we are unable to answer you call at this time”, and the the call is disconnected FROM THE LOGITECH SIDE of the call. Have read all of the on-line troubleshooting. Tried everything, and nothing works. A new low in customer service.
Logitech | December 26th, 2011 at 11:11 am
We are sorry about that. Have you tried our support forums (http://bit.ly/uPm3SV) or emailing customer support ( http://bit.ly/eHFyW3)?
justin evans | December 28th, 2011 at 12:49 am
I got my update but lost control of my TV and stereo receiver. I couldn’t turn them on or off nor could I change the volume. I couldn’t remove and re-add my TV or receiver either. So I did a hard reset after my update and then re-added my TV and stereo receiver and got my control back.
CVon | December 28th, 2011 at 11:50 am
I received my Logitech Revue for Christmas and absolutely LOVE it. I understand that there are issues that still need to be addressed but I’m confident that Logitech and Google will eventually work them out. I currently have a TV, cable box, and DVD/Home Theater box all hooked up and running smoothly. We’re also able to load videos onto a network drive and watch them in wonderful surround sound goodness.
Angela Boggs | December 28th, 2011 at 6:43 pm
Ok so you CAN hook just your TV to the Revue? I did that and all I get is a big triangle with an exclamation mark. Am I doing something wrong? Please help.
Logitech | December 29th, 2011 at 7:46 am
@Angela, We are sorry that you have issues. Have you tried customer support for assistance?
ktook | December 29th, 2011 at 8:30 am
It would be nice to have the option of sorting the Blog Comments so to be either newer first or by older first. Thank you. We love the Revue, thanks..
kelvin lawrence | December 29th, 2011 at 1:32 pm
Logitech really sucks – I created an application that includes a flash component and it won’t run on the Logitect box. If I embed the component into my website, then it works fine using chrome. looks like chrome supports Flash, but you can’t embed a flash component into your personal android applications.
I’m currently using a android set-top box made by a chinese company and my application, works just fine. I would have thought that moving it over to Logitech’s box would be as easy and installing the .apk.
Logitech sucks.
Aagney | December 29th, 2011 at 7:23 pm
Still didn’t recieve any update…tried to reset the revue couple of times but no updates. Can you let me know how to update my Revue.
Singh | December 29th, 2011 at 8:22 pm
Ever since I have purchased my Review on 12/24/2011, I am constantly working to figure things out. But I am not able to hookup my home theater system (No HDMI) to it. Any idea to connect my home theater system will be appreciated. It is becoming frustrating that I can’t watch online TV shows and forced to upgrade my home theater system for Revue. Thoughts of returning it comes to mind everyday.
Olaso | December 30th, 2011 at 12:07 pm
Hello,
i purchased this sytem z506 for the reason it states it can be connected to a laptop. it hasn’t worked, I’m told I will need an external sound card for the toshiba laptop?
Singh | December 31st, 2011 at 9:33 am
My Revue takes too long to play YouTube video. The lag time is increasing everyday. What am I doing wrong? Any fix?
Am on phone holding for last two hours which includes disconnection after 42 minutes of hold. Any body knows better way to contact Logitech tech support? Now I know why someone above recommended to save money for something else. I have another 25 days to take it back. I hope it gets its act together before the deadline.
Norys | December 31st, 2011 at 8:52 pm
I have opened a case for you and will share your feedback with the team.
Sathish | December 31st, 2011 at 6:07 pm
Just got this product today (12/31/2011) and I have to say I just love it. I no longer have to run to the TV and connect my PC. I was initially hesitant to use the big keyboard but within minutes I started loving it..And controlling all my devices through this keyboard works so well.
The big differentiator for me is the chrome browser. It just adds endless options. The only issue I had is I couldn’t install any chrome extension like Adblock plus or anything for that matter. Hope that gets fixed.
Great work Logitech and Google.
vaap | January 1st, 2012 at 8:32 pm
The update went smooth but after this flash crashes very often in chrome which is annoying. Mr. Jobs will be having great laugh in his resting place since he hated flash due to this very nature of frequent crash.
Dallas | January 2nd, 2012 at 1:45 pm
Two issues need help with please: 1st, when uploading videos from my C615 to facebook it seems to go through but I log in directly to facebook and there is only one frame frozen with the audio playing. 2nd, when trying to upload a video from webcam to YouTube it says my account failed to verify and to verify the information is correct. The log in information is correct but will not work.
Help Please….
Logitech | January 3rd, 2012 at 3:16 pm
@Dallas, We are sorry that you are having difficulties and have notified customer support for you.
Sherry Guy | January 7th, 2012 at 11:57 am
I have had the logitech revue for one month now. At first I loved it & was excited about it. NOW I hate it, you cannot move frome one app to another without waiting 10 minutes after it freezes up!! You lose everything & you have to RELOAD everytime you click on a new webpage or weblink!!
The technology is slow, and even after an upgrade it has become useless. I should have spent the $100 on a new wireless keyborad and just use the net by making my TV a secondary display monitor for my computer.
DO NOT WASTE YOUR MONEY!!
Logitech | January 10th, 2012 at 11:30 am
@Sherry, We are sorry that you are having issues with your Logitech Revue. Have you tried http://www.logitech.com/support-downloads” rel=”nofollow”>customer support for assistance?
Lalit Shah | January 15th, 2012 at 8:15 am
I love the new updated software and access to the Android Market. But the biggest let down is now anything I play using media player from an attached hard drive the content will only play for 5 to 6 minutes and the dies. I have to reboot again. It used to work fine earlier. Now it plays more formats but now stops playing. Customer service will not pick up for 40 minutes and actually mu phone’s battery ran out and I did not have the energy to wait another 40 minutes. Please HELPPPP!!!!!!
Logitech | January 18th, 2012 at 7:27 am
@Lalit, Have you tried our support forums for assistances?
Andrew Orange | January 26th, 2012 at 6:23 pm
After the os upgrade, many videos in my favorites list on youtube wont play, the message is something to the effect that the video is not available” but they still play on youtube on my youtube on my laptop. Further more, I can no longer adjust the resolution of the video as before to speed up download when the system is slow. I dont like the new os, whats up with this. I loved being able to watch music videos on Youtube but now many wont play.
Logitech | January 27th, 2012 at 11:28 am
@Andrew, Have you tried customer support for assistance?
Oliver | January 30th, 2012 at 1:53 pm
i hated this new updated, you tube its not the same, i really hate it. i tried to reset the logitech to get the old apps and it can’t go back to the old apps.
Logitech | February 1st, 2012 at 9:40 am
@Oliver, We are sorry about that you are unhappy about the Logitech Revue software update. We will be sure to pass your input along to the team. Have you tried our support forums for assistance in using the Revue?
Lonnie | February 2nd, 2012 at 9:28 am
when will Google + Hangout work with the logitech revue? seems like these apps should work together
Hugo Rodriguez | February 4th, 2012 at 9:49 am
After the Update my bookmarks dissapear . I was able to get a bookmark icon but can’t set my favorites website in the bookmarks any Help would be appreciated.
Hugo.
Thank you.
Logitech | February 6th, 2012 at 12:39 pm
@Hugo, Have you tried our Logitech Revue support forums for assistance?
Revue owner | February 6th, 2012 at 6:57 am
Will the Revue be receiving the latest Android 3.2 update that other units (including Sonys) just received?
Logitech | February 6th, 2012 at 12:18 pm
We unfortunately can not comment on future product updates at this time.
Edouard | February 13th, 2012 at 2:20 am
Since the update I have a very big audio lag when playing video over upnp. What’s wrong?? I try with the logitech HD player, but also with some other video players (avia among others), same problem. Is it possible to downgrade?
Logitech | February 13th, 2012 at 2:45 pm
@Edouard, Have you tried customer support for assistance?