By Andy Hengel // Global Product Marketing Manager on May 29, 2009
69 Comments
+ 16 Replies
Filed: Keyboards, Mice + Pointers, Product, Usability
For those of you who are using Windows 7 (and it seems plenty of you are…), I wanted to provide an update about our software development for mice and keyboards. In early August, we will release an update to our SetPoint software for mice and keyboards that is officially certified for Windows 7. It will support all versions of Windows 7 and will be available on our Web site.
Until then, you have a couple of options:
- You can use the built-in mouse and keyboard drivers in Windows 7
- You can use the most recent version of SetPoint (equivalent to beta-level support).
If you go with option one, you’ll get support for the three main mouse buttons, plus back and forward buttons if your mouse has them. For keyboards, you’ll have support for the F1 – F12 keys plus the Volume and Playback controls.
If you want to change the button or key assignments on your mouse or keyboard, or want full support for a mouse or keyboard with extra buttons (i.e. more than five buttons on a mouse or the extra function keys on a keyboard), you’ll need to use our SetPoint software.
We have two versions of SetPoint that work with Windows 7, depending on which mouse or keyboard you have. For all mice and keyboards except the Logitech G9 and G9x Gaming Mice, use SetPoint 4.72. For the Logitech G9 and G9x Gaming Mice, use SetPoint 5.1. Both versions are on our website and can be downloaded here.
When downloading SetPoint, you’ll have to select “Windows Vista” as your operating system if you plan to install SetPoint on a Windows 7 system. This is because Windows 7 uses the same driver architecture for mice and keyboards as Windows Vista. Thus, the current versions of SetPoint for Windows Vista are essentially beta versions of our upcoming drivers for Windows 7.
It’s impossible to test every computer and configuration out there, so it’s important for us to hear what isn’t working. We’d also like to hear what you think of Windows 7, especially the features you find most useful. We’re always on the search for new tricks!
(6 votes, average: 3.50 out of 5)
69 Comments + 16 Replies Add your own comment >>
vwgtiron | October 22nd, 2009 at 1:04 am
I have a brand new cordless wave laser desktop that was just sent to me as a replacement. I am running Windows 7 64bit. The VC8 libraries did not install correctly every time I have tried installing setpoint 4.80. I have an Asrock motherboard with AMD 790fv and 2 radeon 4870 1gb with OCZ ram and an OCZ power supply.
Joe | October 22nd, 2009 at 2:25 am
Well what do you know, its the official Windows 7 release date and still no update from Logitech. Thanks for the BS for the last 3 mo. while we all waited for SetPoint for Win7 that “will be available by the official Win7 Release date”.
You hardware can’t make up for your software forever……
linuxuser | October 24th, 2009 at 6:19 am
My Brother has a dinovo Kyeboard wirh the mx1000.
I use it becouse my keyboard is brocken up.
I really like it but im Running Linux and the lcd does not work with it. Are there any drivers to fix this?
I would be happy about it (and would buy the di novo as new kyebaord)
Andy Hengel | October 27th, 2009 at 9:43 pm
Hi linuxuser,
Our keyboards are not optimized for Linux so some features may not be fully functional. Unfortunately we do not offer drivers for Linux.
Best,
Andy
Melo | October 25th, 2009 at 2:35 pm
How about my quickcam software to work under windows 7??
I am not able to use it now ebcause of that.
When shall it be available?
Andy Hengel | October 27th, 2009 at 10:16 pm
Hi Melo,
You can find information about our products that are supported for Windows 7 here: http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=13985.
Best,
Andy
max | October 26th, 2009 at 4:50 am
I’m afraid i have to agree with him it is total BS. Do companies strive to make things “future proof” by making them so ridiculously complicated and buggy that it needs future thinking to fix it. poor effort very poor. cant even keep upto date with a mouse driver pff
max | October 26th, 2009 at 4:53 am
Update your BIOS people that solved alot of my problems with defective hardware. still doesnt work mind
Smokey Rose | October 26th, 2009 at 1:35 pm
Shame on Logitech for lagging behind the industry which has provided driver support for Win7 even before the software was released.
Logitech product manahgers must have been sleping at the switch as they as they flew 150 miles beyond the launch of Windows 7.
This is hardly the customer support I have come to expect from Logitecc
Shame, shame, Logitech
Manuel Matos | October 27th, 2009 at 11:42 am
Hi!
For some reason my Logitech EX100 stopped working correctly with Windows 7. I already installed SetPoint and the problem persists.
I can’t seem to type anything because the keyboard is activating functions instead of typing.
At Windows logon for example, when I press the “s” button, it constantly opens functions of suspend or shutdown.
Andy Hengel | October 27th, 2009 at 10:45 pm
Hi Manuel,
Please contact support at http://www.logitech.com/support with your issue.
Best,
Andy
Charles Romer | October 27th, 2009 at 5:16 pm
Hear Hear Joe!
Paul Werner | October 30th, 2009 at 10:23 am
I have no less than three Cordless Desktop Pros I don’t want to replace when changing from Win XP to Win 7. Any chance that I can get the functions back on the extra keys and buttons? Play key, speaker control on the keyboard, thumb and middle button assignments on the mouse etcetera?
Marcel | November 2nd, 2009 at 11:18 pm
When can we expect the setpoint update for Windows 7? It should have already been availeble for a month. I don’t think it is to much of an efford to ajust a couple of simple drivers, is it? If I had the the I would do it myself. Right boys, wake up and step on it.
Andy Hengel | November 3rd, 2009 at 11:21 am
Hi Marcel,
You can find out if your product is support for Windows 7 here: http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=13985. If your product is supported, you can download drivers at http://www.logitech.com/downloads.
Best,
Andy
gzkbbw | November 4th, 2009 at 11:17 am
So basically the Logitech corporate position is everyone that has not bought new eg a keyboard in the last two years can get lost we are not interested in providing drivers for older product..
So the beneficiary will be Microsoft as they say once you have been caught once you dont ever buy again so goodbye anything branded logitech
CSSteve | November 15th, 2009 at 9:26 am
I have a problem with my laser mouse where it freezes for 1 or more seconds then starts working again. I have downloaded the latest set point and it does not resolve the problem. A fix for this would be wonderful.
Poxy Pig | November 18th, 2009 at 4:56 pm
I have a veteran Logitech M-BA47 mouse which has outlived 3 computers.
It is fantastically comfortable to use and still works perfectly, so I don’t want to have to buy another one.Unfortunately it won’t work properly on either Windows 7 or Linux.
Why won’t Logitech provide a suitable driver? Surely it’s not difficult to make the handful of buttons do what the user wants – an afternoon’s work for a competent programmer??
If I am forced to buy a replacement mouse it most certainly won’t be a Logitech one.
Jerry | November 19th, 2009 at 9:00 am
Just upgraded my new pc from Vista Home Premium to Win7 Home Premium. Got a new Logitech Classic 200 keyboard to go with it. My problem is that after boot up, for about an hour, the kb works fine. Then some keys stop working. Typically it is the numlock key, the o, the down arrow, and I suppose some others I have not tried. Other keys continue to work. I have tried three different usb slots, with the same result. I also tried a usb to ps2 plug but the kb was not even recognized. Each time I have to reboot, the kb works for a while, and then I get the same problem.
Any insight to what this problem is and how to fix it will br greatly appreciated.
Andy Hengel | November 19th, 2009 at 4:57 pm
Hi Jerry,
I recommend that you contact customer support with this issue.
Best,
Andy
Felix | November 21st, 2009 at 5:18 pm
I also have the veteran Logitech M-BA47 mouse (Dell branded) since 2002.I wish they have them in stock somewhere.So comfortable in my palm.Cannot find it anywhere or something similar ,why they stopped making them?
Mike | November 22nd, 2009 at 1:02 am
Logitech support just notified me that my Bluetooth V270 mouse is not compatible with Win7. Wow. Just Wow. My only issue is that the scroll wheel doesn’t work. Latest beta SetPoint doesn’t even recognize the mouse as being installed in spite of it working otherwise. It’s a MOUSE for crying out loud. And the V270 only has the normal two buttons!
Leon Paulin | November 23rd, 2009 at 6:38 pm
I have 3 combo keyboard & mice. 2 of them are the MX3000 and the 3rd is an MX3200. They are laser and worked fine on windows XP. I now have windows 7 pro with an i7 processor. When will I be able to get drivers for these.
I would appreciate a response.
Leon Paulin
Andy Hengel | November 24th, 2009 at 11:41 pm
Hi Leon,
You can download Windows 7 drivers here: http://www.logitech.com/index.cfm/433/140&hub=1&cl=us,en
-Andy
abulaafia | November 25th, 2009 at 3:16 am
Its the end of november and SetPoint 4.80 still doesnt install correctly! When were you thinking of providing proper drivers for Win 7?????
Andy Hengel | November 25th, 2009 at 1:22 pm
Hi abulaafia,
You can download SetPoint 4.80 for Windows 7 here: http://www.logitech.com/index.cfm/494/3145&hub=1&cl=gb,en?osid=14. If you are unable to install the software, please contact customer support at http://www.logitech.com/support for assistance.
-Andy