We’ve heard our customers asking about multi-camera streaming when using webcams like the Logitech C920 and Logitech C922. We’ve also heard setup isn’t always that intuitive – or that software updates are impacting multi-camera streaming settings.
We hear you! And we want to be sure you have the tools you need to succeed. To get started, check out this step-by-step video to help you set up your cameras the way you want them.
We also know you’ve got questions about drivers, software and more. Below are a few most commonly asked questions and answers.
What is the impact of using standard UVC drivers vs Logitech drivers?
Logitech drivers were developed before UVC drivers were optimized for webcams. Today, standard UVC drivers are perfectly suitable for controlling the settings of multi-camera streaming while maintaining a stable environment. Video quality remains uncompromised.
Then why am I having issues with my C920 webcam and UVC drivers?
The Logitech C920 webcam works with Logitech Webcam Software (LWS), which was specifically designed to work with Logitech drivers. As a result, using the Logitech C920 with a standard UVC driver prevents the LWS from working correctly. As an alternative, we recommend the following applications:
-Windows 8 and 10: Microsoft Camera App (installed by default)
-Windows 7: OBS or XSplit Broadcaster
-Mac: Quicktime or OBS
Additionally, you’ll want to be sure your webcams are plugged directly into the PC USB port, as USB hubs may limit the bandwidth available.
Does this also apply to the Logitech C922 webcam and/or Logitech BRIO 4K Pro Webcam?
No. These webcams use standard UVC drivers.
I stopped using LWS, and now I want to use it again – is it possible to go back?
It is. You can reinstall Logitech Webcam Software 2.8 from our website.
When is the next update planned for LWS?
Because UVC drivers are now optimized for webcams, there is no longer a need for LWS. As mentioned above, we recommend recording applications such as:
-Windows 8 and 10: Microsoft Camera App (installed by default)
-Windows 7: OBS or XSplit Broadcaster
-Mac: Quicktime or OBS
For gaming, you may also want to download Logitech Gaming Software to adjust your settings.
If you have other questions, we’d love to hear from you. Please include them below in comments or visit our support page.
