By Ashish Arora // Vice President and General Manager, Digital Home Group on December 7, 2011
201 Comments
+ 28 Replies
We are pleased to announce that we will begin delivering a free software update of the Android 3.1 platform to Logitech Revue™ with Google TV™ this week. If you’re already a Revue user, simply ensure your unit is turned on and connected to the Web, and accept the update that pops up onto your TV screen. New customers are expected to receive this version automatically upon activation.
Some of the key developments include more entertainment choices such as access to Android Market; faster and more comprehensive search and browse capabilities; a simplified user interface, and improvements to the Logitech Media Player.
With the Android Market now available through your Logitech Revue, you’ll get new and useful apps all the time, such as the new Google Music app, making your Logitech Revue the fastest growing entertainment hub in your living room. At launch, the Android Market will feature around 50 apps optimized for HDTV, and we expect number of apps to increase over time.
In a world of infinite entertainment choices you need an easy way to discover the content you want to watch: Logitech Revue has you covered. The Google Chrome browser brings full search capabilities to your HDTV, along with full keyboard navigation and support for Adobe Flash player version 10.2.
The Quick Search Box quickly vets TV content, Web video, Apps, Bookmarks, and the Web, so you can spend less time searching and more time watching. And the TV & Movies app allows people to easily search, watch and even rate more than 80,000 movies and TV episodes from cable, Netflix, Amazon and YouTube.
With the Logitech Media Player software and your Logitech Revue, you can unlock your computer’s library of music, movies and photos to enjoy on your HDTV.
What’s more, Logitech Revue can help you visit with friends and family. Thanks to the optional Logitech TV Cam and Vid HD service, you can make and receive high definition video calls on your HDTV, and from the comfort of your couch.
Customer feedback is very important to us, and we worked closely with Google to ensure that Logitech Revue with the next version of Google TV incorporates the features and improvements that are most important to you. With these improvements, we hope you find that the Logitech Revue with the next version of Google TV is an easy way to integrate your existing broadcast or pay TV service with Internet content all on your HDTV.
Tags: google tv, logitech revue
(49 votes, average: 3.67 out of 5)
201 Comments + 28 Replies Add your own comment >>
Rajesh | December 9th, 2011 at 1:48 pm
Are you selectively providing updates to Google TV boxes in the US or it is sent to everybody?
Norys Trevino | December 9th, 2011 at 2:15 pm
The Google TV 3.1 update is now being rolled out to our customers. The roll-out will happen in the next 4 days, and all customers should receive the update by Monday, December 12th. Your patience is much appreciate. Please be assured that the update will be delivered over the next 4 days. For more information please go to our Support Forum.
J Lucas | December 9th, 2011 at 2:26 pm
I just bought a Revue today and activated it. I got an update, but it was NOT the 3.1 update–it was 2.1update1. (The activation process didn’t go smoothly–at step 8, when it tried to contact the logitech servers, I kept getting errors telling me it couldn’t reach the server. Kept trying, eventually it worked.)
Kevin | December 9th, 2011 at 2:31 pm
According to this release new customers are supposed to receive the update upon activation but upon purchasing a unit last night, while it did update it did not update to the newest version. Disappointing.
Jan Cary | December 9th, 2011 at 4:17 pm
I got the update, but am disappointed that not all the google tv apps work, show not compatible. But still, better than before. If only you could have landed HULU Plus, I could drop premium cable.
Jan Cary | December 9th, 2011 at 4:21 pm
Understandable. In light of the fact that Logitech has elected to drop the Revue, I guess we can’t be too fussy. I am still pleased, but will have to find a backup.
Peg | December 9th, 2011 at 4:35 pm
Updated our device and have not been able to connect to our wireless since. Went through the troubleshooting with no success. Called tech support, after 40 minutes on hold had to hang up. Husband going through withdrawals…help!!
jason | December 9th, 2011 at 4:53 pm
new 3.1 i still aint got mine someone posted a video on youtube
Lupe | December 9th, 2011 at 5:00 pm
Just got my 3.1 update
foncool | December 9th, 2011 at 5:47 pm
According to my settings info I have not received an update and none is available. However when I turn my TV on today when it was run through the Revue, I didn’t have sound, on any channel but had sound on all channels when not run through the Revue.
I pulled the plug on the Revue and then put it back in the system rebooted and I had sound, but no update. Could the loss of sound been caused by a ailed update?m
Matt | December 9th, 2011 at 7:20 pm
Still no update!
Christopher | December 9th, 2011 at 7:41 pm
I received the update on 1 of my 3 Logitech Revues in my house hold. The update was applied to the first device I had purchased months before the other two. The new interface is nice and will be happy when my other two systems are also updated. As far as the Android store, I am not sure why there are no compatible Apps yet; some of the Apps have the GoogleTv logo on them, but are listed as ‘not compatible’… hopefully just for the time being. Otherwise, my family and I are very pleased with the Logitech Revue.
Ken | December 9th, 2011 at 8:20 pm
I am still waiting for the automatic update. My connection is wifi and not through ethernet. Hope I still get it. Wish I could select somehow so the download would start. How do I know it will automatically update? Thank you.
Bruce Cannon | December 9th, 2011 at 9:25 pm
In response to Norys comment about starting the race: true, and the other thing you have to do to win the race is stay in it. I love my Logitech Google TV box and though the interface was not great it was still a great step forward for TV. I am very sorry Logitech isn’t staying in the market, and am pretty sure they will regret it in a couple of years.
M Jason | December 10th, 2011 at 12:49 am
My unit got upgraded to the new version without any issues, so far things look good.
Finally the wait is over
If there is any good media player do let me know….looking for a media player which provides support for subtitles as well.
upset revue user | December 10th, 2011 at 6:32 am
Ok, finally got the update but it is really useless. Sure u have access to the app market but none of the worthwhile apps are compatible. What gives? And still no hulu. Ive been waitings months for an update and when it finally comes it doesnt make the device any better. Im very disappointed with logitech on this one
Joan Atterbury | December 10th, 2011 at 7:56 am
I got my OS update yesterday, and I guess I was expecting miracles with the new interface from all the hype. It seems we have lost “bookmarks” and the “frequently used” section. The Android apps available are less than stellar, and I’m wondering if the Revue will accept a wider range of apps that can be purchased through various Android apps sites or if we are limited to what shows up in the “Marketplace” section of the Revue menu.
too little too late | December 10th, 2011 at 8:18 am
give up already
Mike Dowell | December 10th, 2011 at 9:19 am
Bought one a year ago and it updated last night. Bought another 2 weeks ago, no update yet. It must be in order of purchase.
Heather | December 10th, 2011 at 10:41 am
Tried a factory reset and still on 2.1….
Ehren | December 10th, 2011 at 12:46 pm
Installed it…love it (so far). Much more codecs available for AVI files or other media.
Those of you complaining that your update wasn’t exactly on time…get a life! I’d rather them make sure of the product than commit to some arbitrary date if it causes issues down the line. I’d rather update on 12/10 (which I did and love it) than do it on 12/8 and risk system crashes.
You whiners are an embarrassment. I wonder how much you’d complain about this if you lived in a mud hut somewhere and never knew what Google, Logitech, or the Internet was.
Mark Nelson | December 10th, 2011 at 1:31 pm
Bought my review when the price dropped at the end of summer. My update hit 12/9 around 7:30pm. Definately a slicker interface. Too bad there’s so much still blocked by the networks though.
Haven’t tested out media player to see if new codecs are included, but I’m optimistic that this will be a “huge” improvement….
Wes | December 10th, 2011 at 1:59 pm
@slapinheimer, agreed. People need to relax. As Louie CK says, “Everything is amazing right now, and nobody’s happy.” http://www.youtube.com/watch?v=8r1CZTLk-Gk
“How quickly the world owes him something, he knew existed only 10 seconds ago.” lulz.
@Norys Trevino, you are right. This is a first step in a new form of media delivery, and please know many users/customers applauded Logitech for jumping on the bandwagon so early. I love my GoogleTV and promote it all the time to others. For $99 it blows the socks off most tech equipment.
I’d buy another TV/web aggregate device made by Logitech, as I know you company has the experience now to develop smart and avoid PR errors. Thanks for putting up with the masses until then.
mickleby | December 10th, 2011 at 2:16 pm
I just read Norys Trevino’s post “We recognize the first iteration of Logitech Revue with Google TV wasn’t perfect, however, to win a race, you have to start it.” Honestly, this confuses me.
First, I am satisfied with my Revue. I have been a little irked by the “you’ll be updated–sometime” strategy, but so?
But, I’m curious to understand gripes people have with Revue. It has been said techie geeks–like myself–deal better with the “unintuitive” interface. Maybe, but every time I see a kid with a gadget this seems wrong. Patience, curiosity, flexibility…are these geeks exclusives? I’m now old enough to dread “programming a VCR” or substitute the contemporary idiom of your choice; I do just fine with Revue.
I think often ease-of-use equals restricting options. Count my small voice as “Thank You Logitech” for making Revue as flexible as possible. The upcoming App Market will enhance this, I hope.
luddyduh | December 10th, 2011 at 5:22 pm
The 3.1 update is actually a downgrade, especially when surfing the web. When I do a page down or scroll at a rapid rate, I get a page that pops up and says ‘reload’ this just doesn’t happen sometimes, but like a lot… I tried wiping my factory settings, but with this new version it won’t even let me to that. This better be fixed.
Clifford Pierce | December 10th, 2011 at 6:42 pm
I still haven’t received the update, and when i go to the settings and go to the about section and go to check for update, it says the device is currently up to date. So i need my update!
John Doe | December 10th, 2011 at 6:50 pm
I didn;t get it yet, it sucks being logitech customer.
Iby | December 11th, 2011 at 3:47 am
I’m in Australia and still waiting…
almost 12th
bob | December 11th, 2011 at 7:18 am
Got the update yesterday, 12/10, it’s great, can now watch espn 3, everything is quicker, I don’t have cable so I watch on many websites, I’m very pleased, it’s like a whole new revue.
miguel santos | December 11th, 2011 at 7:22 am
i do not receive automatic updates of google tv , what Can I do?
Billy Dub | December 11th, 2011 at 8:17 am
Michael…why would you tell people to hard reset their devices to push the update when you
know that doesnt work? That is a lame thing to do especially with all the ill surrounding this ordeal to begin with. Troll. Slapinhemer…..people are annoyed by the way it was all handled. The lack of a real dialogue and proper communication is where the issue is with this roll out. If Logitech wasn’t dropping unreliable canned responses and being real with their customer base I believe you would be seeing a different response from people.
agustin | December 11th, 2011 at 8:41 am
Its December 11already and mine still not updated! How does Logitech rolls out the update? By batch? then what batch? I’m getting frustrated and I’m planning to video smashing this piece of junk and post it youtube if i dont get update in a few days….l
lyle aldrich | December 11th, 2011 at 9:25 am
Got upgrade 12/8,only use it for internet.now it doesnt work,cannot bring up homepage,bookmarks. Says I am not connected to internet, calls to customer support for help are on hold for 2 days.I am in Fla, will maybe go to Best Buy to see what they know. lyle
Mary P | December 11th, 2011 at 10:35 am
The updated version is much improved. I hope Logitech will considering continuing the product. I think it was hasty to decide to quit before this important update was available. I was able to customize the icons for my needs. My only complaint, I use Directv with RF remote, and it appears that the Directv control via the revue keyboard can only use IR communication to my Directv box. Other family members need the regular IR control, so I can’t change Directv channels with my keyboard.
Mary P | December 11th, 2011 at 10:39 am
i meant to say the other family members need the RF remote instead of IR and as far as I can tell, logitech only communicates to Directv box using IR. It would be nice if it could use RF to communicate with Directv box.
ahmed | December 11th, 2011 at 11:52 am
Logitech -
It is Sunday afternoon! How much longer do I have to wait to get the update. This is really making me question ever buying anything labeled logitech. Please update my revue.
LCW1 | December 11th, 2011 at 2:53 pm
This might be the all time pathetic handling of a software update…to many stages, press releases, etc….Google deserves to share some blame here….poorly coded software
Nikkorasu | December 11th, 2011 at 4:35 pm
So… there is another guy on this thread that bought his Revue two weeks ago (like I did) and he got his update two days ago… so what gives? I’m a little more than annoyed at this point to not even be able to download the update on my own and do it. It seems that people in remote countries are getting their updates, and the US can’t even get their updates at once. What the heck??!!
jevans | December 11th, 2011 at 8:47 pm
11:45pm and still no update, activated mine on Dec. 8th
Hector | December 11th, 2011 at 10:08 pm
I’m still waiting for the update as many others but I don’t stop enjoying my revue for a simple update. Logitech gave until monday to update so I don’t see the pressure to get the update. Many of those people getting crazy don’t even know how to use USA sites without the need of a vpn in their revue. Those customers want the update without knowledge to get the best of what they have in theirs hand right now. Enjoy what you have not what your missing.
Carlos | December 11th, 2011 at 10:20 pm
ummm i just wiped my revue and its updating, just so you know…
Mark Eastwood | December 11th, 2011 at 10:21 pm
What gives going to bed now… Was hoping I would have the update by now. Oh well maybe Santa will bring it to me for Christmas or possibly the Easter Bunny for Easter.
Moe | December 11th, 2011 at 11:17 pm
almost sunday midnight (west coast), no update yet…
i read somewhere all devices would be updated by monday. well, seems like it wasn’t true!
anyhow, didn’t buy the device for the update! still enjoy it every time use it. and would rather wait to get a reliable update, rather than one that doesn’t work….
so logitech people take your time! but keep in mind we’re still waiting….
very nice product by the way. have no idea why it was discontinued!!! LUV it!
cheers
ascetik | December 12th, 2011 at 6:42 am
Well got the update today and couldn’t wait to use the android market. I tried to download 4 apps and not a single one was compatible with my device. The market might as well not even exist. Extremely disappointed. I’ll try rebooting later maybe *crossing fingers* that will help. The UI is much improved though and seems a bit quicker to respond.
Dennis Staysniak | December 12th, 2011 at 6:58 am
A friend on the west coast who got his Revue months after mine, got the update middle of last week. Mine still says 2.1 is the latest update available. How long is this distribution period supposed to be ?
bgibson135 | December 12th, 2011 at 7:19 am
I bought my Revue a couple of months ago for $99. Took it on vacation, and it connected well in hotel rooms (Netflix with good WIFI). The upgrade went smoothly & quickly and I see nothing broken. Installed a couple of apps, “Evernote” and “OI File Manager” and both seem to work fine. Hope “Dropbox” will provide a Revue app that will push files via USB to stick or external drive. *Revue a good presentation system, even if not hooked to Internet. **It would make a good gift to a school that needs a cheap Internet interface. ***I bought two more for 2011 Christmas presents, even before I heard that the upgrade was coming out. Like the keyboard interface. Sorry, if the Revue doesn’t continue or morph into another iteration.
Alex | December 12th, 2011 at 8:05 am
Two Revues installed over a week. The latter one got the update right away and I just got the other one updated today. Very happy with the improvements. Appears to be able to handle more video types from my server too. Still a ways to go to be “perfect” but this was a huge step forward in usability.
Ivan | December 12th, 2011 at 8:32 am
Good morning to all:
Thanks Logitech. In México, the update came to me on saturday morning. It was smooth and quick. And everything seems to be just fine.
Too bad that some channels have territory restrictions. But it doesen’t matter.
It is a cool device and I hope to have normaly updates in the future…
Great product, great keyboard, great wi-fi, great response from the internet (even thought here in México we do not have great connection with the Internet).
I will still consider Logitech products. They allways work.
Thanks again.
Ike Emeh | December 12th, 2011 at 9:39 am
It’s Monday 12/12/2011 and still no update, I’m considering returning the revue and getting the Sony.
windontree | December 12th, 2011 at 9:39 am
I bought 3 Revue combos (with HD Cam) for my family (one each to my kids who no longer lives with me), I thought great deal for $129.00 at BBuy.
The biggest downer was the way Logitech handled the VidHD. They made sure it only works with their software and NOT with Skype, Fring, or Tango. Whoever decided in their infinite wisdom that by proprietarizing this camera they would sell more should be put in a corner for stupidity.
Everytime we send out invites for the VidHD download, most everyboty hesitated and refused. (Who wants another download if they are already loaded with Skype, etc. etc.) The whole world is already tuned in to these platforms.
The recent availability of the Android Market with Yahoo Messenger was promising but the plug in for the video was INCOMPATIBLE.
Triple Booooo…
Anthony R. | December 12th, 2011 at 10:05 am
Still waiting for my update. I’ve been hoping since I got the email from Logitech that I would get the update soon. I live in South Florida. Any idea when I should expect it? Do I have to unplug the unit or will it just show up when I go to the home page? I must admit, I am very pleased with my Revue and hope this update will make me even more so. I hope to purchase the TV Cam for Christmas after I get the update. I just wish the Cam wasn’t more expensive than the unit itself. That doesn’t make any sense to me. Hey Logitech, how about a discount coupon for the TV Cam sent to my email? I have always been pleased with all my Logitech equipment. Never a lick of trouble! Thx, Logitech!