Mike: TV that Evolves

Mike is a tough customer who has seen a lot of consumer electronics comes and go. He was also a non-technical beta tester for Revue.

“I got Revue and it was easy to hook up and then I looked at it and said, ‘OK, what now?’ To be honest, I knew it could do everything, but I wasn’t sure what that wow was. I did Web surfing and sports and on-demand movies, but I wasn’t in love with it until the first update” said Mike.

For some, search of cable/satellite content was the wow. For others, it was the seamless TV and Web together. For Mike, it was the possibilities.

“I woke up one Saturday and all of the sudden, there were new features. I’m used to that on software upgrades, but not my TV. I knew logically it would happen, but it still surprised me. And that’s when the light bulb went off. That horrible feeling when you have that outdated TV/VCR combo sitting in the basement—that’s over.”

No one was more excited for the over-the-air update to Revue this week than Mike.

“The Dual View – much better. I don’t know if they planned to do that all along or if they took customer feedback, but now I’ll be able to watch Notre Dame trounce Miami with the coverage from ESPN.com going on in a smaller window. And NetFlix? All the sudden I can search Watch It Now, add to my queue and get recommendations.”

Mike likes the improvements, but it’s the whole idea of a Smart TV experience that’s ready for what’s next that Mike loves.

“I got a new flat panel HDTV in 2009. It’s still a great TV, but those little Internet widgets that were built in? Some of them are already outdated. I just plugged in Revue and there it is, my TV has the most recent everything. And it will stay up-to-date. And when I get a new TV, I’m going to unplug Revue from this TV and plug it into the new one.  This makes up for my HD DVD player.”

Author

Global Public Relations Manager

One comment

  • The fact that he’s a beta tester, means he signed a non disclosure agreement and shouldn’t be talking about aspects of the test, the product, or the experience. I assume the update referenced is out of the Beta, but you should clarify

    • Hi Uffa,

      We do keep our beta testers feedback confidential and you are absolutely right that they can not talk about features. However, for this post, we wanted to share some of the feedback he had provided us and, with his permission and permission from Logitech, we posted some details.

      The update referenced in his post is being pushed to all Logitech Revue users now. So please be sure to accept the update when prompted.

      Best,
      Pamela

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