New – Logitech Gaming Mouse G500

Announced today, the Logitech Gaming Mouse G500 is a refresh of our popular G5 gaming mouse. We’re introducing some new features while keeping what worked well on the G5.


For starters, we took the classic G5 shape and refined it to provide even more support and comfort. A softened pinky ridge and improved thumb area were added with long gaming sessions in mind. Because we revised instead of reinvented the shape, G5 fans don’t have to worry about getting used to a radically new grip.


Another key improvement with the G500 was the inclusion of our latest gaming-grade laser sensor, which was first introduced on our G9x gaming mouse. This sensor provides superior tracking – even at high hand speeds – and is a significant improvement over our previous generation of laser tracking.

In response to an overwhelming number of requests, we also added an extra thumb button for increased programmability. New controls, including a hyper-fast scroll wheel and that third thumb button, put valuable macros (also a new feature) stored in onboard memory just a button press away. With the new onboard memory feature, you can save macros or other important mouse settings without having to run software.

I think you’ll find that with the G500 mouse, you’ve got a powerful weapon for full immersion in the game.


Director of Product Marketing, Mice


  • Does this mouse have the same scroll wheel as the MX Revolution? Will I be able to set a scrolling speed threshold in SetPoint to switch from precise to free scrolling (and maybe save the setting on the internal memory)? If so, can I then remap the switch button?


    • Hi Ulti,

      The scroll wheel for the G500, like the MX Revolution, provides both hyper-fast scrolling and precise click-to-click scrolling. The MX Revolution has a unique feature called SmartShift technology that electronically enabled the user to set a threshold for automatic mode switching on the scroll wheel. However on the G500, the mechanism to switch between modes is manual; users press a dedicated button behind the scroll wheel on the top of the mouse to quickly and easily switch modes. The middle button on the scroll wheel itself is a programmable button that can be mapped to typical mouse button functions and/or macros, but this button on the wheel cannot be programmed to switch wheel modes (ie hyper-fast/click-to-click).

      Best, Erik

  • I just purchased this mouse from BestBuy. I have downloaded your software for Mac. It will not recognize this mouse no matter what I have tried. Assistance please… What do I have to do to use this mouse on iMac system 10.5 version?

  • Erik:

    What mousing surface tested the best with the G500? Or could I get a list of the best if there were several in the same range?

    I plan on buying a G500 and a pad at the same time, so if anybody could point me to any good surfaces that would be great!


  • hi, i have a steel series qck pad, can you tell me if the g500 mouse will work correctly on this pad? and how much is the lift distance?

  • steelseries sx is a very very good mousepad. I think the best… I have it :D and its so nice!
    but it does cost very mutch :D

  • hi eric, sorry to ask again, but i really need to know if this mouse will work correcly on my steel series cloth mat. I dont want to buy mouse thats not gonna to work correctly.

    thnxs in advance

  • I just got my G500 today from Amazon and I love it! But is it supposed to look used? The pattern on the surface is blackened in 3 places – where the palm of my hand would rest, and the 2 main mouse buttons. Almost look like it’s been worn from use.

    I bought this mouse as “new”. I hope I’m not being deceived.

    • Hi Mike,

      We actually designed the G500 to look \”battle-worn,\” so don\’t worry — the mouse is brand new.

      Cheers, Erik

  • Great mouse! And thanks for the detailed resonses to previous posters.

    Could you please tell me the date when we can order the mouse in UK? (london)

  • dude, its the third time i ask, u are replying everyone else but me.

    Please tell me if this mouse will work correctly on a cloth mad, for example a steel series one.
    i will not buy this mouse if u cannot confirm that it will work on a cloth pad, so pls let me know.


    • Hi Matias,

      I\’m really sorry — the person on my team who did the testing was out on vacation and is back today. I\’ll do my best to get you an answer by tomorrow!

      Best, Erik

  • Have you guys considered making your mousepads? You already have gaming mice, keyboards etc. I’d be interested………….

    • Hi John,

      Our goal is actually to allow people to do away with mousepads (note our new Logitech Anywhere Mouse MX, which can even track on glass!).

      Best, Erik

  • when does this mouse will be available to buy in london, england ? US of A already sell the mouse while there is not even a release date for europe.

    also what is the difference between 910-001263 and 910-001262 ?

    • Hi i can\’t wait for this mouse !!!,

      It should be available in England beginning in October. The difference between the two numbers refers to the country where it is sold. It helps us differentiate languages for packaging purposes.

      Best, Erik

  • Wondering the same as ulta,

    Does this mouse have the same scrollwheel as the G5? Ive heard the old scrollwheel scrolled heavy, does it scroll lighter now?



    • Hi Jelle,

      The G500 features a new scroll wheel that is completely different from the G5 scroll wheel. The new wheel is made of metal with a rubber band grip and features dual-mode scrolling. With the quick press of a button behind the scroll wheel, you can switch from precise click-to-click scrolling to hyper-fast frictionless scrolling. I\’m not sure what you mean by a \”heavy\” scroll wheel, but the two modes of the G500 scroll wheel enable you to tailor scrolling to your specific needs for improved feel and control.

      Best, Erik

  • Hi, I am a great fan of Logitech gaming products and I have bought almost all the latest mice and keyboards exept for the latest one G19.
    I have 2 questions for you. 1. The G5 v.1 had great white skates which were practicaly indestructable and left no trace on my mouse pad (FuncSurf1030) but the G9 had black skates which left all kinds of traces on the surface of the mouse pad. After a couple of days I could feel small bumps on the mouse pad and these bumps hindered the mouse from having it’s smooth travel over the surface. Why did you change the perfect skates in the first place. I mean if it’s to cut manufacturing costs then it should reflect back on the price of the mouse which was still very high.
    2. The second question is directly related to the first question. A good gamig mouse or gaming keyboard is more expensive than normal mice and keyboard but I think there must be a limit for how much a mouse or a keyboard costs. What I am referring to is the new G19 keyboard. Most gamers are young people with a limited budget and not all the adults who play games are that rich to be able to pay that high a price for a keyboard.
    You might say G19 is not jusy any keyboard but at the same time the majority of the gamers are looking for peripherals they can afford to buy. To set the price a bit lower you will get more units sold and the more it spreads the more mony you make to produce newer and better products.
    Thanks for taking your time reading this and thanks for the great products you make.

    • Hi Kave,

      The feet on both mice are actually made out of the same material, which is a high-grade PTFE with great gliding characteristics. With the G9, we only changed the color, and this change in color has no impact on any of the other material properties.

      Part of the reason PTFE feet glide so well is that they leave an extremely thin layer on the tracking surface, providing optimal friction characteristics. While I can’t be sure, I suspect that the bumps are a mixture of this thin layer, dust from the environment, and normal wear and tear.

      Best, Erik

  • Hallo all. I have the g5 atm in my hands. I you want to now something about it. Ask me…
    I like it very much and works great. eather on windows 7.
    Regards Reactz

  • hey, is there any reason why this is so heavy? i’ve noticed that, for some reason, the batman limited edition mx 518 is also heavier than the regular mx 518, but all of the extra weight comes from the shell since i’ve switched the shells before and the original mx518 with the batman sensor is still lighter.

    is there any reason why you guys increased the weight of the shell so much? it’s rather heavy now and seems rather inappropriate for a gaming mouse, since you use gaming mice for hours, and the extra weight just adds to the possibility of developing wrist issues.

  • Heya Erik,

    thank you for your reply about the G500′s scrollwheel compared to the MX Revolution’s. Actually its too bad that the G500 does not feature the SmartShift technology, as I got used to it with the MX Revolution and i just cant think i could ever live without it anymore, it is just godly to browse across thousends of lines of code while constantly switching between free and precise scrolling :)

    But back to the G500. Could SmartShift be implemented (e.g. through software / firmware update) or ist it just physically impossible (like with the VX Revolution)?

    Also you got me wrong about the question to remap the switch button. I would like to know if I can bind this button behind the wheel to another function, and not if I can map the switch function on another button.


  • Can you please give us a feature to switch dpi settings by one button, most of us just need 2 dpi settings, and it would be very helpful if we can switch between those by pressing the same button. It’s also about other mice with dpi switching feature (mx-518, g series). It can be done easily by adding a option to setpoint that will allow switch to next dpi setting in list even if the lowest or higest dpi setting is already used.

    P.S. I think it’s really important and can make customers to chose your mice instead of another ones. (nearly all mices from other companies got this feature, and yours still got microgear as uniqe feature)

    • Hi anonymous,

      Thanks for the suggestion; I’ll pass this feedback on to our engineering team for possible inclusion in future releases of gaming mice software.

      Best, Erik

  • Checked a few of the local BestBuy’s here in the Boston (MA) area and have had no luck finding this mouse. I noticed that BrendA found it on the 7th so perhaps there is a shipping delay or something in this area. Also, i noticed that it is not listed on so i cannot check to see when it will become available via the web. Guess i’ll just have to keep checking retail until it’s listed (i know it’s a new product so..).

    Also, BrendA in my experience all USB mice see to just work out of the box in MacOSx but you’ll need 3rd party software like StreerMouse in order to map the buttons. If it’s not even showing up then something seems wrong. Try using different USB ports on your comp. i’ll give mine a go on some Macs as soon as i can find G500 :p

  • well, since I didn’t get a response about the weight, can anyone tell me if the weight on the site is for just the mouse or if it includes mousecord? people are telling me that sometimes mouse cord weight is included, so the weight may be significantly less than what the site states.

    • Hi dingle,

      Sorry for the delay — had to do a little work on my end to get you an answer.

      I placed a regular MX518 and the Batman Limited Edition MX518 on a precision scale. They both weighed 145 grams, including the cable. Without the cable, the weight varied slightly depending on how I held the cable (I didn’t cut it off for the measurement), resulting in a range of 108-112 grams.

      Best, Erik

  • Welp, the G500 finally arrived at the local BestBuy’s. A few things….

    - Is the left/right wheel scrolling button supposed to click when pressing right and not when going left? I think mine might be a little messed up out of the box as it does this and is also a bit sensitive and sometimes the wheel down pressing function. Think i’ll exchange to be sure anywhen…

    - BrendA, if you’re still out there, mine seems to “work” on my Mac OS systems (Snow and original Leopard) . Although unlike other Logitech mice i’ve used with the SteerMouse app, i can only map left/right and wheel press keys. However the other buttons, minus the DPI and center thumb buttons, seem to take the profile from the other mice i have profiled. Could just be that SteerMouse needs to be updated to support this new mouse. *shrug*

  • Update on last post,

    There was definitely wrong with that G500 i had – exchanged it for another today and the tilt wheel buttons clicks both ways now and is less clumsy. Also, on my Macs all buttons are now recognized and programmable (minus the DPI) by SteerMouse.

  • Hello Erik,

    I’m a proud user of the Logitech MX Revolution Mouse. It’s really a pleasure of mouse.

    I am thinking about buying the Logitech G500 (not the G9x since I tend to Palm-Grip instead of Claw-Grip mice).

    There’s just one thing that does seem strang to me… I’ve used a precision scale, and my MX Revo weights about 150 g.

    How come that the G500 which is intented for gaming weighs 165 g without any weights added??

    The MX Revo already seems quite heavy to me. I hope it won’t be a problem. I want the G500 mainly because of it’s higher (and adjustable) DPI rates. The MX has “only” 800 dpi which is quite ok for normal use, but I think it’s not accurate enough when gaming or using photoshop.

    Thanks in advance.

    • Hi Mark,

      Sorry for the delay. The 165 grams for the G500 includes the full weight of the cable, which is not what the user experiences when using the mouse. The actual perceived weight of the G500 will be slightly less than MX Revolution. Even if the weight were 165 without the cable it would be hard to notice the difference of 15 grams–the PTFE feet glide so well that the delta in friction is tiny, leaving just a minimal delta in the momentum.

      The G500 is very nice for palming and I’m sure you will be pleased with the mouse.


  • I just got the G500 after some issues with my 5 year old G5 which I love. Tried the latest Laser wireless mouse, didn’t like the skipping from wireless and went back to corded. Also tried the Mamba and other Razer mice which IMO don’t even compare to the quality of Logitech.

    I was pleased when BB had the G500. Love it. Steermouse works great, even DPI is recognized.

  • @spencer ,
    you got Steermouse working with the DPI buttons? On my system Steermouse doesn’t seem to acknowledge the buttons when i press them with the app open… did you manually set specific assignments in the app, and if so, which button numbers were they?

  • Hmm, I’m hearing the G500 has similar problems as other recent Logitech mice where it is difficult to press the scroll wheel without it being accidentally registered as a side tilt. Anyone who does browsing, uses Windows 7, works with Linux/Unix will know that middle clicking is often very useful and saves times. Is there a way to disable the side tilt on the mice such that they’re always registered as just regular wheel clicks/pushes? If not, could you pass on this suggestion to your engineering team perhaps? Thanks

    • Hi Daiken,

      By using our Setpoint 5 software you can set the left and right tilt buttons to “do nothing” under the “select task, other” menu. This will ensure that you don’t have any misfires when using the middle button.


  • hey erik.

    i am a REALLY competitive clan gamer, and i am looking for teh ABSOLUTE best mouse money can buy (no financial restrictions). i currently have a mx 518 because of its collosal reputation amongst my gaming group, they argue that optical still tracks more reliably/ accurately than lazer. i believe lazer probably should have advanced quite a bit by now, and i expect that in reality lazer should track beter, but i am unsure wheter this is just marketing hype or real, IS THIS TRUE?. my question is, does the g500 use EXACTLY the same internal components AND circutry etc, as the G9x, and if not WHAT EXACTLY is the difference between the two mice? i like teh shape of teh mx 518 , so i am thinking g500, but if the g9 x performs better i will buy that. i dont care about gimmicky features. I JUST WANT the BEST MOUSE and must comfortable form. thanks SOOO much. all my other stuff is logitech, besides my razer destructor mouse pad.

    cheers bro, ty 4 your assistance

  • After coming from the 510 -518 – G5v2, i tried this mouse an i must say im highly disapointed by it, the added third thumbbutton is more a bother then an added value, since you tend to accidently hit it .

    The tild of the mouse wheel is to sensitive, making the 2 buttons asociated with it, unuseable.

    Also you can add less weights to the mouse (2) then in the G5, thus less wight balancing.

    But the worst part is they placed the laser more to the front brining it on par with the G9, and thus a mouse you control from your fingertips instead of from your wrist like the previous models in this series (MX518, G5) since its quite a big mouse, you need to swivel it arround more, wich in my case resulted in painfull shoulder and wrist in under half an hour off use. Its less noticable in shooters, but in RPG, or RTS it becomes much of a bother.

    I waited quite long for a new model that would succeed the G5, but im afraid this isnt it.

  • Will there be an update that notifies you when The mouse automatically switches profiles? Can the logitech icon blink or have text show up on screen in an unobscure way.

  • Hello,

    What is the polling rate of this mouse? Is it customizable?

    I’m asking this because I own a Mac and it only correctly supports mice with standard polling rate like 125HZs

    Thank you

  • Very good mouse! Just the DPI setting buttons a little bit hard to press or spam.. So I don’t use them to change DPI, I instead use them to hold macros.

    The macros btw, isn’t very useful in FPS games in fact, my profile for Battlefield 2, has no macro… But in mmorpg’s it’s a different story, and almost feels like a cheat!! XXD

  • I never had the problems mentioned below. The mid scroll click tilting the wheel have yet to happen, but I’m actually quite gentle at the buttons even in the ‘heat of battle’. If the placement of the laser is needing more ‘swiveling’ than you’re used to, it can be adjusted either through the dpi buttons or fine tuned with setpoint – it’s a no brainer that the default settings will not satisfy everyone’s needs that’s what setpoint is for. The extra thumb button is a plus for me as a mmorpg/fps gamer and has rarely accidentally clicked one button for the other.

    I have not used the G5, G500 is my first gaming mouse. But if both mice have same price, I would surely pick G500 any day(I did pick the G500 despite being more expensive because G5 was out of stock!!). The macro and more buttons is proving to be invaluable especially in mmorpg’s in getting that first spell out on the enemy and nearly automating certain aspects of the game(of course, not most, not even some, because that would be botting and thats illegal in most mmorpgs)… I would’ve probably regretted it if I got the G5 instead as I’m noob when it comes to gaming mice, glad I got it right the first time!

    *********By Tirinium: The tild of the mouse wheel is to sensitive, making the 2 buttons asociated with it, unuseable.

    Also you can add less weights to the mouse (2) then in the G5, thus less wight balancing.

    But the worst part is they placed the laser more to the front brining it on par with the G9, and thus a mouse you control from your fingertips instead of from your wrist like the previous models in this series (MX518, G5) since its quite a big mouse, you need to swivel it arround more, wich in my case resulted in painfull shoulder and wrist in under half an hour off use. Its less noticable in shooters, but in RPG, or RTS it becomes much of a bother.

    I waited quite long for a new model that would succeed the G5, but im afraid this isnt it.*****

  • @Crackman

    About the swivel ofcourse you can change the dpi setting this could be done on most previouse mices, however G500 was announced as a replacement for the G5, the posistion of the laser on the G500 makes you move your ellbow and shoulder more, now this might not be a problem for everyone. But if you like me work with a mouse all day. The bigger movements add more stress on your shoulder and elbow. DPI settings simply wont change that fact.

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