Comments on: Logitech Vid – New Video-Calling Software

By: Ha Thai

Ha Thai — Fri, 20 Nov 2009 00:43:08 +0000

Hi Maxwell,

Logitech Vid software is included with the purchase of every Logitech webcam. If you already own a Logitech webcam, you can download the software here: http://www.logitech.com/index.cfm/349/5787&ModuleName=VidCat&WT.ac=VidCat&ModuleAction=LearnMore&cl=GB,EN.

Best,
Ha

By: Ladan Khamsepoor

Ladan Khamsepoor — Thu, 19 Nov 2009 22:44:07 +0000

Hi urban cowgirl,

Both you and your dad need to be on Logitech Vid to be on a video call together.

Best,
Ladan

By: maxwell

maxwell — Sat, 14 Nov 2009 18:58:14 +0000

how much does logitech VID cost and what stores in thames can you get it from? Because i would really like to buy logitech VID

By: urban cowgirl

urban cowgirl — Fri, 13 Nov 2009 15:07:27 +0000

hi,
my dad just installed logitech camera and vid on his computer and wants to talk to me. i installed the logitech vid software and have been using but find it significantly inferior to the video ichat that i normally use.
is it possible to speak from my apple chat to my dad’s logitech vid?

By: Ladan Khamsepoor

Ladan Khamsepoor — Mon, 09 Nov 2009 06:35:52 +0000

Hi Bill,

Are you asking if you can use Logitech Vid for video calling with a computer’s embedded webcam? Once you’ve set up Vid with your Logitech webcam, you should be able to access Vid with that webcam or with the embedded webcam.

Best,
Ladan

By: Bill

Bill — Fri, 06 Nov 2009 22:00:18 +0000

I just purchased a logitec vid for my computer. I bought the webcam and the CD came with it. My daughter has a computer with a webcam in it already. Can I just load the CD into her computer and utilize the system. I am not a tech and so don’t want to do that unless someone can tell me that it will work and not mess up her system. thanks

By: Ladan Khamsepoor

Ladan Khamsepoor — Tue, 03 Nov 2009 18:55:59 +0000

Hi J Boyd, Greg G and Brad F,

Unfortunately, you can not create a Vid account with an email address that has already been registered with SightSpeed or Dell Video Chat. This has been addressed quite a bit in the Vid support forum: http://forums.logitech.com/t5/Logitech-Vid/Switching-from-SightSpeed-to-Vid/td-p/35339.

Best,
Ladan

By: Ladan Khamsepoor

Ladan Khamsepoor — Tue, 03 Nov 2009 18:36:02 +0000

Hi Christopher,

It sounds like you may have a router or firewall issue. This question as been addressed in the Vid support forum: http://forums.logitech.com/t5/Logitech-Vid/bd-p/Vid. Or, customer support can also assist you at http://www.logitech.com/support.

Best,
Ladan

By: J Boyd

J Boyd — Mon, 02 Nov 2009 01:55:39 +0000

I didn’t mean Sightspeed, I mean a new account with Logitech Vid powered by Sightspeed.

By: J Boyd

J Boyd — Mon, 02 Nov 2009 01:54:33 +0000

I have the same problem that Greg G and Brad F submitted for resolution. I was a Sightspeed registrant, and I’ve been Skype for years. Why do I have to create, apparently, an entirely new account with Sightspeed ?

Since I’m the third query, how about answering our question?