Logitech Getting Ready for Windows 7

As one of the product managers in the Control Devices business unit (that’s Logitech’s way of saying mice and keyboards), I’m getting more and more questions about our support for Windows 7, particularly with today’s announcement from Microsoft. Rest assured, not only will we be supporting Windows 7, but we’ve been working closely with the Windows 7 team at Microsoft to improve the experience people will have when using our mice and keyboards with Windows 7.

One of my favorite new features is called Device and Printers. The beauty of Devices and Printers is that it provides one place where you can see all the peripherals attached to your computer, including your mouse and keyboard. You’ll be able to click on the picture of a device and configure it, and you’ll even be able to access Logitech software through Device and Printers. I think this will make it much easier for people to customize their mice, keyboards, webcams and other hardware attachments to their liking – and to take advantage of some of the features you might not have known how to configure in the past.

There will be much more to share as the official Windows 7 launch draws near, but for now I just want to let you know that we’ll be ready when Windows 7 is ready!

Author

Senior Product Manager, Logitech

114 comments

  • Choosing a 64-bit system I knew it will always be more difficult to find good drivers / softwares, however it still should not be a problem for one of the greatest webcam producers to keep up the pace with Microsoft (new platforms) & with the competitors, and publish a good working driver as fast as they can.
    It was well known for some time that Microsoft would release the RC version in April so it was in Logitech’s best interest to keep their customers satisfied and prepare drivers for both 32 / 64 bit systems but they have not. I have a kick-ass configuration which can run basically everything and the only thing not working under Win7 is the logitech product. What does that tell you?
    I would really appreciate an explanation for the delay, that might help me calm down. Unlike others who commented above I have to say I will not just got to the shop and buy another one from another manufacturer being a customer purchasing everything for a long term, so Logitech has put me in a really ackward position where I am exposed to their delays, incompetence and whatnot.

    A true believer (that Logitech pulls itself together and comes up with drivers real fast)

  • I have to echo the concerns of many of the posters here. The total lack of Logitech support of Windows 7 has really brought me great concern for any future Logitech purchases. I fail to see how a company that tries to show itself as a leader of its industry would wait so long and leave its customers cold on Windows 7.

    We’ve seen companies with only a fraction of the resources that Logitech has jump on Windows 7 and have put drivers out for a year now.

    I’m a big fan with my G15 Gaming Keyboard, my left handed mouse (PLEASE MORE LEFT HANDED TOYS), and my Quickcam…oh wait, my Quickcam is sitting collecting dust….

  • i am simply looking for drivers for the old clicksmart, (still my favorite camera) for vista, whats up?

  • Well, just finished installing Win7 64, works amazing, sees all my RAM, runs all my programs perfectly. Oh, wait, I’m sorry, not my quickcam.. Tried the vista drivers, But no… won’ work.

    I’m very displeased with the driver support for logitech already, When i got Vista i had to wait what seemed like forever to get my cam drivers. And now i have to do the same.

    Everyone else has Win7 64 drivers. Since it’s release in about a month, maybe two, I think you guys should to. Since i need my webcam for business. I will be purchasing from another vender with Win7 support.

  • If logitech is not releasing drivers for my Quickcam, because they want customer to buy new webcams, guess what? if i have to buy a new camera, is not gonna be Logitech…Period

  • Give us windows 7 version now, this is simply monopoly, we are testing windows 7 before its release we diserve fairness

  • Logitech has never been one to have early drivers. In fact, I can remember when they didn’t have drivers until a few weeks AFTER the release. I’m glad to see that after years of change, Logitech refuses to.

  • The Wave Keyboard appears with its picture in the Devices and Printers. Now if only the 64-bit drivers for the MX Revolution and QuickCam Pro 9000 can follow suit.

    Your hardware is great but the software seems to lag behind. This version of Windows is miles ahead of Vista and it would be worth it to be proactive and have drivers plus the software ready way before October 22nd.

    Just a thought.

  • What the! No driver compatability for G15 or G9?
    Come on guys and gals. happy to pay good money for good gear, but no drivers= no sales in the long term.

  • I am running Windows 7 RC 64 bit. The only device that I cannot get to function, even minimally, is a Logitech Quickcam Pro 9000 that I JUST bought.

    I find it difficult to believe that Logitech will not support Win 7, both 32 and 64 bit, for their top-of-the-line products they are CURRENTLY selling as the Windows 7 RTM date approaches.

    I am a long time proponent of Logitech as a vendor of best in class products. If Logitech taked the position the the product they sell 3 months prior to an RTM are no longer supported and require a “product upgrade” I ssure you I will upgrade to a different vendor’s product line and recommend the same to those I support.

    Come on Logitech, don’t soil a sterling reputation. The clock is ticking….

    P.S. I need a new game controller will the Rumblepad support be as iffy as the camera….. support? You see a reputation has va

  • cmon guys! even u already don’t have finished drivers – tell us only when they r will be done.
    we have buying ur accesories coz they r the best – so show just a little respect…

    still with u ;)

  • logitech great products wouldnt use any thing else , but the support for windows 7 ?? hmm.. not happy

  • My Quickcam Pro 4000 is now reduced to a “USB Composite Device” in Windows 7 x64. Good thing it works when on chat, but couldn’t turn it on manually. Quick snap button does not work anymore… well, face tracking is no longer a feature :-(

    Included software does not function, and can’t find the camera. Well, bottomline, would appreciate if all the features are back… W7 x64 drivers please. Thanks!

  • I’m not happy either. nVidia and Microsoft have both just released FINAL Win 7 drivers for their hardware products and Logitech hasn’t even released Beta drivers. Disgusting.

    Also whats with the download link disappearing for the QuickCam Sphere AF? Official Win 7 drivers (beta or otherwise) for this Camera and the Wave keyboard please!

  • Hello everyone, Logitech has released a new driver for Windows Vista; it’s version lws100_x64/x32, this one is full of new goodies and it appears to work just fine with Windows 7 it even adds capabilities to record in 16X9 HD mode check it out!

  • Wow.
    Thanks for screwing up logitech.
    Let’s see if I ever buy your bug ridden crap ever again. =D

  • When are we going to see the windows 7 support?? I am really missing the audi keys on my Ligitech Illuminated Keyboard

  • i was not very impressed with the fact that after installing windows 7 64 bit i was unable to find ANY windows 7 drivers for my g15. come on logitech lift your game so i can play mine in style !

  • I need to correct an earlier statement. I haved just done a clean install of Windows 7/64 bit and the sound keys are working correctly. So apparently the problem is that setpoint 4.72 breaks the sound keys and removing of setpoint leaves the keys still broken. I won’t be installing setpoint again until this is confirmed fixed.

  • Seriously. If you’re going to make a driver, make a 64 bit version too. Nearly every new computer on the planet has more RAM then 32 bit will support now. . .why the hell are you people pretending we all have 32bit vista on a dell from 2002?

  • Dear Logitech,
    The Plan to Release Win 7 Drivers is Best Left til AFTER Micro$oft releases
    win 7 retail, at which point you can make millions of more dollars selling your hardware
    (that’ll be incompatible or have reduced functionality with Windows 7) in the meantime.
    Besides, even if you could deal with that problem, if you release drivers now users could help report any bugs and help you fine tune the drivers in time for the Win 7 release date.
    Smart so smart. Obviously the Hardware designers are Great but some of the decision makers aren’t.
    Signed,
    Ignorantly Loyal Logitech Consumer

    2-g5 mice
    1-g9 mouse
    2-g15 keyboards
    x-530 and g51 speakers
    and countless cheaper Logitech mice, keyboards
    headphones, speakers etc. for friends
    and other peoples builds and upgrades that
    I’ve performed.

  • I am currently on a new system just built using Win7 x64 with a MX Revolution and a G15.

    I have no use of Up/Down Arrow keys, CTRL keys, G1-6 keys, Audio controls.

    Why can’t Logitech just release a “Beta” driver for their products before the offical release date of Win7? What do you get out of holding out on a driver for you products besides a bunch of angery consumers in a time when don’t want to stop people from buying your products?

  • I just installed Windows 7 RTM from my MSDN subscription, this must be as ready as windows 7 is going to be.

    “There will be much more to share as the official Windows 7 launch draws near, but for now I just want to let you know that we’ll be ready when Windows 7 is ready!”

    Now windows 7 is ready, where can i download the drivers for my mouse and keybord?

  • Ye I got my RTM MSDN version today and was please to see everything have driver support apart from my periphials :(

  • I have Logitech Z Cinema… Logitech MX 1100…and Logitech Webcam Pro 4500… Only these components of my PC have no drivers for Windows 7 RTM. Helooo RTM is here and no drivers ? This is the last time i ever bought Logitech products. You have just lost one customer.
    I’ll sell these products and buy MS or any other.
    Bye forever

  • Glad to hear that Windows 7 will be supported. I just wish marketing teams would stop using the term “the experience” when talking about using hardware and software. It’s not an “experience” to use a mouse or keyboard, it’s a bloody necessity.

    With both the Beta and RC versions being out for some time and now with the start of the RTM period already begun, surely this software or at least some form of beta version should have been available a long time ago.

  • I am very confused that Logitech have still not released Windows 7 drivers. Surely, when an OS is in beta, the drivers should also be in beta. The same should be said come RC. We, the end user, could actually help you test your drivers if you actually made them available to us!

    Nvidia, ATI, Creative and even Kodak (although it doesn’t say Windows 7, their printer driver does work) have managed to release either beta, or fully working driver now for Windows 7. Both for 32 and 64-bit. Surely Logitech could do the same. It makes no sense to me, to release a driver for a product AFTER it has been released to everyone, and then discover it has many faults/bugs that need to be fixed. You have a ready supply of people now running Windows 7 RTM. Surely, it would be in Logitechs best interests as a company of reliable and quality peripherals to use this to their advantage.

    I for one, hope you learn from this mistake. You only have yourselves to blame if the drivers fail on release day. If there are no Windows 7 drivers available a few days before the 22 October, I will have to seriously consider my use of Logitech products from then on. It is simply not acceptable.

  • Hi Mr. Hengel, I have a Dell XPS 1201 notebook, how shall I know when W7 driver for “Quick cam for Dell Notebooks is ready?

    Thanks in advace.

    Jose Antonio Patino

  • I for one, would like to see the Windows 7 drivers sooner rather than later. Surely, it makes sense to TEST a driver when the product is also being TESTED!

    That’s why Beta and RC are vital steps within software developement. Creative, Nvidia and ATI have all managed to get Beta drivers out, and now, fully functioning drivers.

    Surely a company, as big as Logitech can see, it is free testing for them, to release beta drivers as the development of Windows 7 has progressed.

    Now Windows 7 has gone RTM, and many people have their final copies, surely it would be a good idea to release a beta driver, so we can help iron out any bugs!

    Either way, I hope the final drivers are released a few days before the release of Windows 7, as I would like to prepare my drivers in advance. If they do not appear until after Windows 7 release, I will have to consider whether Logitech is still the best option for all my peripherals.

  • I have installed Win 7 for a couple of weeks already and I really enjoy it. Hardly few issues, mainly with devices without drivers such as my Logitech webcam QuickCam pro 4000 which I can’t manage to make it work.

    I won’t wait forever for the proper drivers and should I change my webcam, I will favour a brand which has already made itself ready for win 7.

  • “But for now I just want to let you know that we’ll be ready when Windows 7 is ready!”
    I like your optimism, but reality is, 7 is here and no signs of drivers and software from Logitech.
    Second disappointment with you guys, first one was inability to replace receiver for one of my Favorite mouse G7 and now this.
    Please post the update on your main website with approximate release dates , respect people’s time as a lot of us are wasting it looking for drivers that are not exist.
    PS. Yesterday replaced my G15 with MS one .I’m still using MX revolution but not sure for how long.
    Cheers.

  • Well, I can recommend to everyone to look for another company.

    The way Logitech deals with W7 customers is not acceptable.
    The support guy was especially impolite.

    Anyway, markets are regulating themselves, so at some point of time such companies will be gone…

  • On Microsoft Windows 7 Professional x64bit RTM and no drivers for the system. If you started in May, it’s taken a LONG time to get them ready!

  • Not sure if it’s totally related, but, my first logitech product are my Z cinema speakers. the will be my first and last product. i can’t stand the remote; it loses focus on all windows! Totally disappointed.

  • Hmmm, blog post in April with nothing posted since then. Not much of a blog, wouldn’t you say?

    Anyway, I have a Logitech G15 keyboard that cannot use any of it’s features because Logitech didn’t even have the capability of changing their Vista x64 drivers to allow installation on Win7 x64. That’s five months of Logitech sitting with its thumb up its sphincter, leaving its customers looking like fools for choosing Logitech gear. Smart move Logitech… especially in THIS economy. See ya in the unemployment line.

  • add me to the list of dissapointed Logitech customers – their ability to keep up makes their hardware useless.

    I paid a lot of money for my keyboard and mouse – I’m still able to use them but not at its full potential.

    The device centre was supposed to be ready a while back and still nothing. I guess from now on I’ll be safer if I buy Microsoft devices instead of logitech.

  • Got the G15 working with Windows 7 64 bit and the lgps302_x64 installer from Logitech:

    1. Right click the file -> Properties -> Compatibility -> Select Vista SP2
    Then click apply, then OK.

    2. Right click again, and select ‘Run as Administrator’

    It should now install and all functionality is restored.

  • Thanks Rog,

    was pulling my hair out with the this driver is not compatable BS over and over again.

    The drivers were set to vista and i could not see how to change it, even tried to run as admin and it would not work.

    After finding your instructions, on the compatability tab people may need to first click

    “Change settings for all users” then select Vista Sp2.
    Then run as admin = Installs at last FFS

    Only took 20 minutes to get this installed……….

  • I have to say i own 4 logitech devices and its a pain in the ass sein none work properlly in windows 7 im so over logitech crap!

  • Andy Hengel | June 4th, 2009 at 11:56 am

    Hi JSMalinko,

    As mentioned earlier, we are on track to post Win 7 RC drivers within the next two weeks.

    Best, Kate

    Kate, this was posted on June 4th, today is September 24, and still no drivers

    • Hi Mike,

      Beta drivers for Windows 7 RC were in fact released within the timeframe I stated. More information here.

      Best, Kate

  • Frustrating. Sure looks bad for Logitech. Everything else works perfectly on Windows 7 Ultimate 64, but not my QuickCam Connect. Next one I buy will NOT be from Logitech, that’s for sure.

  • I am also upset that my Quickcam Communicate does not work with windows 7. This appears to be a ploy to get me to buy another webcam. Well I am not so dumb, if I have to buy one it will certainly not be Logitech.

    Additionally my cordless iTouch keyboards’ special media keys, you know, the entire reason I bought this keyboard? Well, they don’t work in windows 7 either.

    Don’t even get me started with the giant ball of bugs that is the Squeezebox Duet controller!

    Very dissatisfied customer.

  • Well,

    Logitech is always late. Yes. Many others are always early, but just as buggy. Windows 7 hasn’t been released yet. So let’ just wait and see if Logitech will come up with the drivers for all our hardware when W7 launches?

    Six months before the release of windows7 and people start complaining about unavailable drivers. What the hell?

    Very curious costumer who can wait for w7 when it’s ‘actually there’..

  • Most major manufacturers have release drivers and software throughout the Windows 7 Beta and RC phases. I know that ATI and nVidia have both been great about making sure the people testing Windows 7 have had access to working drivers.

    It shouldn’t be that much to expect a company like Logitech to provide updated software or drivers before the official release. MSDN users have had RTM since August 6th. That should have been when Logitech released updates.

  • I’m afraid I have to agree with most of the comments here. Developers got RTM versions a while ago already and still no support from logitech. I have many logitech products and I am very disappointed with there attitude towards windows 7 compatibility.

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